Robinson & Co.

Google review requests

More Google reviews, without asking anyone yourself

After each job, your customer gets one friendly text in your business's name with a link straight to your Google review page. One gentle reminder, then it stops. Your rating starts to match the work you actually do.

Why most good businesses have too few reviews

Unhappy customers post on their own. Happy customers usually don't, because nobody asked them at the right moment. That's how a business with twenty years of great work ends up with thirty reviews and one bad one at the top.

Reviews matter more than ever: people read them before they call, and Google uses them when it decides which local businesses to show first. More recent reviews help you show up higher when someone nearby searches for what you do.

How it works

  1. 1

    The job wraps up

    When a job is marked done, or an appointment ends, your customer gets a short thank-you text with your review link.

  2. 2

    One reminder

    If they haven't left a review after a couple of days, they get one short reminder. Then it stops. Nobody gets pestered.

  3. 3

    Your rating climbs

    Reviews land on your Google Business Profile. We can show the latest ones on your website too.

Done the right way

Replying to reviews

We can also help you reply to every review quickly, good or bad. Thoughtful replies show future customers you care, and they're part of a healthy Google listing.

Pairs well with

An AI receptionist books more jobs; review requests turn those jobs into reviews that bring the next customer. See all our workflows.

Common questions

How do automatic Google review requests work?

After each job, your customer gets one friendly text in your business's name with a link to your Google review page. If they haven't left a review after a couple of days, they get one short reminder, then it stops.

Is it allowed by Google?

Yes. Google encourages businesses to ask customers for reviews. What it doesn't allow is offering rewards for reviews or only asking customers you think will be happy. We ask everyone, and never offer incentives.

Will it annoy my customers?

One thank-you text and one reminder at most, sent at sensible hours. Most customers appreciate being asked, and it takes them about ten seconds.

How many reviews will I get?

It depends on how many customers you serve and how happy they are. Businesses that ask every customer consistently usually see far more reviews than those that ask now and then. We don't promise a number.

Do I need a Google Business Profile?

Yes. If you don't have one yet, or it isn't verified, we'll help you set it up first. It's free.

Let's talk for 20 minutes

I'll show you exactly how it would work for your business. Phone or Zoom, whichever you prefer.