AI automation
AI automation for small businesses, set up and run for you
Not chatbots for the sake of it. Small, practical workflows that answer every lead, follow up on every quote and save your office hours each week. We set them up around how you already work.
What "AI automation" means for a local business
Automation is any job your business does the same way every time, done for you by software. AI adds the parts that used to need a person: understanding a caller, answering a question in plain words, writing a friendly follow-up. Together they let a small team respond like a big one.
The workflows we set up
Capture every lead
- AI receptionist / voice agent: answers calls 24/7, books jobs, texts you a summary.
- Missed-call text-back: anyone you can't answer gets an instant text, so they don't call the next business.
- Website chat that answers and books: visitors get answers now and land in your calendar.
- Online booking with calendar sync: jobs land on the schedule without phone tag.
- Instant lead alerts: every web form or call lands in one place and on your phone within seconds.
- Speed-to-lead follow-up: new enquiries get a text and email within minutes, then a few polite follow-ups until they book.
Win more of the work you quote
- Google review requests: every finished job asks for a review.
- Review replies: every review gets a timely, thoughtful reply.
- Estimate follow-up: open quotes get friendly reminders instead of going cold.
- Pay-by-text invoices: customers pay from a link the day the job ends.
Save hours in the office
- Appointment reminders and confirmations: fewer no-shows, fewer reminder calls.
- On-my-way texts: customers get an arrival time; the office stops fielding "where's the tech?" calls.
- Job photos to customer reports: techs snap photos; the report builds itself.
Bring past customers back
- Seasonal reminders: furnace tune-ups, gutter cleaning, check-ups, sent at the right week every year.
- Customer reactivation: past customers get a friendly nudge when they're due.
- Referral requests: happy customers get an easy way to send friends.
How we work
- 1
Start with the biggest leak
On a 20-minute call we find where you're losing the most work. Usually missed calls or missing reviews.
- 2
One workflow at a time
We set up one, test it with you, and make sure it just works before adding the next.
- 3
We keep it running
You don't manage software. We watch it, tune it, and tell you plainly what it's doing for you.
Based in Metro Vancouver, working with businesses locally and across Canada, all set up remotely by phone or Zoom.
Common questions
What is AI automation for a small business?
It's software that handles repeat jobs for you, like answering calls, following up on quotes, sending reminders and asking for reviews, with AI handling the parts that need understanding or writing. The goal is fewer missed jobs and fewer hours on admin.
Do I need to change my software?
Usually not. We work around the phone, calendar and tools you already use, and connect to your job-management or booking app where possible.
Which workflow should I start with?
The one losing you the most work. For most phone-based businesses that's missed calls (an AI receptionist or missed-call text-back) or too few reviews (review requests).
Is my customers' information safe?
We only connect what each workflow needs, use reputable providers, and never sell or share your customer data.
Do you work outside Vancouver?
Yes. We work with businesses all across Canada, and in the US too. Everything is set up remotely.
Let's talk for 20 minutes
I'll show you exactly how it would work for your business. Phone or Zoom, whichever you prefer.